A Master Services Agreement (MSA) is a contract that establishes the terms and conditions between a company or organization and a service provider for the provision of services over a specified period. It serves as a framework agreement that outlines the general terms, responsibilities, pricing, intellectual property rights, confidentiality, and other key provisions governing the relationship between the parties.

The MSA typically covers multiple projects or engagements and provides a foundation for future statements of work or project-specific agreements. By establishing a comprehensive MSA, both parties can streamline the negotiation process, ensure consistency, and define the rights and obligations to govern their ongoing service provider-client relationship.